At Vega, we respect your privacy. As a result, it is our desire to be as transparent as possible with you on how we collect and use any data that may be collected as a result of your engagement with us as a client, freelancer or supplier and as a follower of our work.
This privacy policy provides an overview of what we collect, how we collect this data and your rights in relation to how this information is controlled. Vega does not sell your data to third parties, although information may be shared with third parties as part of our ongoing operations.
Please read this policy carefully to understand more about the information we may collect, use and share.
Your Information
Personal information is any information that can be used to identify you or that we can link to you. This policy explains:
- The personal information we collect from you, either directly or indirectly;
- How and why we use it;
- Who we share it with;
- The rights to which you may be entitled;
- Your choices about how we use your personal information.
Information you provide to us
We collect information that you voluntarily provide to us, such as your name, phone number and email address. This may occur when you subscribe to communications, meet one of our employees, exchange business details or contact our offices.
We may also obtain information from individuals in their capacity as representatives of organisations, including business contact details and related information.
Information we collect automatically (Cookies)
We may collect information using cookies or similar technologies when you browse our website or interact with communications from us.
This information may be stored within secure, password-protected third-party systems such as CRM platforms.
We operate a video security system within our offices. Images may be stored and accessed for security purposes where necessary to protect our legitimate interests.
Information collected from other sources
We may receive information from third parties such as payment providers, banks, credit reference agencies or data partners. We may also receive information via social media platforms when you interact with us.
Why we collect your information and how long we retain it
We collect and use your information for a variety of reasons, including fulfilling contractual obligations, meeting legal requirements and supporting legitimate business interests.
- To enter into and perform contracts, including managing contact and payment details;
- To comply with legal obligations such as identity verification;
- Where you have provided consent, which can be withdrawn at any time;
- To support legitimate business interests, including improving services, maintaining our profile and managing relationships.
We retain your information only for as long as reasonably necessary, depending on your relationship with us and any contractual or legal obligations.
You may contact our Data Controller at hello@vegacomms.co.uk to request data deletion.
Vega Content Digital and Media Limited is registered in England and Wales No. 13683396. Registered office: Fourways House, Hilton Street, Manchester, M1 2EJ.
Legal requirements
We may be required to collect and process certain information to comply with legal obligations such as anti-fraud, anti-money laundering and identity verification requirements.
Personal data may also be processed upon request by law enforcement or regulatory authorities, or where required in the conduct or defence of legal claims.
How we use your information
We use the information we collect to provide relevant services, communicate with you and support our business operations, including security, safety and dispute resolution.
Communications, Marketing and Advertising
We may use your data to deliver and personalise communications, including updates, insights, case studies and event invitations.
Information we share
We may share your information with employees, contractors and trusted third parties where necessary to provide our services.
- Service providers who support our operations;
- Partners and third parties where required to deliver services;
- Regulatory or legal authorities where required by law.
Where data is anonymised and aggregated, it will no longer be considered personal data.
Where your information is held
Your information is stored securely on internal systems and trusted third-party platforms, including CRM and analytics systems.
Where data is transferred outside the UK or EU, appropriate safeguards are applied in line with GDPR requirements.
Your rights
You may have rights in relation to your personal data, including:
- Requesting access to your data;
- Correcting inaccurate information;
- Requesting deletion of your data;
- Restricting or objecting to processing;
- Requesting data portability;
- Withdrawing consent at any time;
- Lodging a complaint with a supervisory authority.
These rights may be subject to certain limitations depending on contractual or legal obligations.
Changes to this policy
This policy is reviewed regularly and may be updated from time to time.
Security
We are committed to protecting your personal information and have implemented physical, technical and administrative measures to prevent unauthorised access or misuse.